Frequently Asked Questions

Two kinds of client. Agencies, who use us as a white-label partner to deliver WordPress work under their own brand. And businesses, who come to us directly for a new site, a redesign, a store, maintenance, or SEO.

We only do WordPress, and six of our developers are core contributors to the platform itself, so the technical work most agencies outsource is the part we know best. We also work fixed-scope and fixed-price, so you always know what you’re getting.

We work with clients across 20+ industries and multiple regions. WordPress development doesn’t depend on being in the same room, and our process is built around clear communication and real-time progress tracking regardless of where you are.

Over ten years building WordPress sites, more than 1,000 projects delivered, and a team that includes six WordPress core contributors.

Fill out the inquiry form for the service you’re interested in, or the general contact form if you’re not sure yet. The reply comes from an actual person.

One dedicated point of contact for the life of your project or partnership. You won’t re-explain yourself to a rotating cast.

You track progress in real time through our project software, and you get a written progress report every week. No chasing us for status.

Yes. We can run a project end to end, or slot into an existing team and handle just the part you need, whichever fits how you work.

You raise it with your point of contact, and we fix it. Because scope and price are agreed up front, there’s rarely ambiguity about what “done right” means, and when there is, we sort it out directly rather than hiding behind a ticket queue.

Project work is fixed-scope and fixed-price, agreed before anything begins. Ongoing work, like maintenance or SEO, is a monthly arrangement scoped to what you actually need. Either way, you know the number going in.

No. Project work is per project. Ongoing work runs month to month. There’s no lock-in and no minimum to stay eligible for future work.

You do, in full, once it’s paid. No proprietary page builders, no licensed tools you rent from us, no dependency that forces you to keep paying to make a change later.

Always, especially for agency partnerships where discretion is the whole point. We’ll sign yours.

Yes, and most clients do. A single project or a single month is a normal way to start. What happens after is up to how the first piece of work goes.

We do the WordPress work, you deliver it to your client under your own brand. Nothing we produce carries our name, not the code, not the files, not the communication, unless you want us client-facing.

No. Your client has no contact with us and no reason to know we exist. Everything runs through you.

Every project includes a short window of complimentary support after delivery. Beyond that, you can take an ongoing maintenance plan or run the site yourself. The site is fully yours in both cases.

Yes. We audit the existing setup first so we know exactly what we’re taking on, then maintain it the same way we would our own build.

Reach out for a new project, a change or ongoing support. The door stays open, and there’s no penalty for coming back after a gap.